With kids to look after, an ailing mother and a neglected husband, life is full for Emma Fountain--too full, she realises, when she wakes up in IKEA after falling asleep in one of the show beds. Only her crazy, funny best friend Roz keeps her sane. But when Roz climbs in through her bathroom window one day to deliver terrible news, Emma's belief that she can find a way around any obstacle crumbles in the face of a problem she just can't fix.