Conversation transformation : recognize and overcome the 6 most destructive communication patterns
(Book)
Author
Contributors
Published
New York : McGraw-Hill, c2012.
ISBN
9780071769969 (alk. paper), 007176996X (alk. paper)
Physical Desc
viii, 246 pages : ill. ; 23 cm.
Status
Copies
| Location | Call Number | Status |
|---|---|---|
| Lexington - Adult | 302.346 B | On Shelf |
| Newton - Adult | 302.346 B43C 2012 | On Shelf |
| Sudbury - Adult | 302.34 / BENJAMIN | On Shelf |
More Details
Published
New York : McGraw-Hill, c2012.
Format
Book
Language
English
ISBN
9780071769969 (alk. paper), 007176996X (alk. paper)
Notes
General Note
Includes index.
Bibliography
Includes bibliographical references (p. 232-238) index.
Description
Provides practical guidelines for dealing with the six most common conversation enders: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks.
Subjects
LC Subjects
Description
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Citations
APA Citation, 7th Edition (style guide)
Benjamin, B. E., Yeager, A., & Simon, A. (2012). Conversation transformation: recognize and overcome the 6 most destructive communication patterns . McGraw-Hill.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Benjamin, Ben E., 1944-, Amy Yeager and Anita Simon. 2012. Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns. McGraw-Hill.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Benjamin, Ben E., 1944-, Amy Yeager and Anita Simon. Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns McGraw-Hill, 2012.
MLA Citation, 9th Edition (style guide)Benjamin, Ben E., Amy Yeager, and Anita Simon. Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns McGraw-Hill, 2012.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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